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 * ~  ||~ Cert 3 in Information Technology (Support) ||~   ||~   ||~   ||
 * **Assessment Type** || **Unit name** || **Date Due** || **Weighting** || **Student Assessment Guide** ||
 * Assignment 1 (theory test) || Provide Advice to Clients || Week 8 || 30% || [|ICAS3031A] ||
 * Assignment 2 (project) || Provide Advice to Clients || Week 9 - **Now overdue! ** || 70% ||  ||
 * [|ICAD4043A_ICAU3019A _20082_KC_v1.doc] (project) || Migrate to New Technology || Various **(starting wk 12) ** || 100% || [|ICAU3019A] ||
 * [|ICAD4043A_ICAU3019A _20082_KC_v1.doc](project) || Develop and present a feasibility report || Various **(starting wk 12) ** || 100% || [|ICAD4043A] ||
 * Assignment 1 (theory test) || Manage customer relationships || TBA || 30% || [|ICTCC330A] ||
 * Assignment 2 (project) || Manage customer relationships || TBA || 70% ||  ||
 * **Where are we up to? ** || Develop and present a feasibility report
 * Task 2: Identify alternative solutions ** ||  ||   ||   ||
 * **Where are we up to? ** || Develop and present a feasibility report
 * Task 2: Identify alternative solutions ** ||  ||   ||   ||
 * Task 2: Identify alternative solutions ** ||  ||   ||   ||

By signing your acceptance of the method of assessment, you also agree to have a copy of your submission kept as an example, for assessment auditing purposes and for future students as source of ideas.


 * ICAS3031A - Provide Advice to Clients

[|Check your understanding#1] (Word doc, 49kb) [|Task 1 Determine & address Client support issues 1554] (Word doc, 60kb) [|hdp_1.ppt] (PPT, 440kb) rich text version - [|hdp_1.rtf] (RTF, 130kb) [|hdp_2.ppt] (PPT, 360kb); rich text format version - [|hdp_2.rtf] (RTF, 152kb)** [|hdp_3.ppt] **(PPT, 244kb); rich text format version -** [|hdp_3.rtf](RTF, 36kb)



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 * ~ **ICAD4043A - Develop and present a feasibility report** ||
 * **Assignment** - Project Scenario || [|NewElectrix.doc] ||  ||
 * Your brief || [|ICAD4043A_your_brief.doc] || Instructions from your boss. ||
 * Tools - Download these resources from NewElectrix: || [|icad4043a_prelimrep.doc] || Benefits analysis report for possible e-commerce applications. ||
 * || [|icad4043a_datafd.doc] || Set of data flow diagrams of the existing and proposed systems. ||
 * || [|icad4043a_financials.doc] || Financials statement providing current operating costs for NewElectrix. ||
 * Glossary of terms || [|icad4043a_glossary.doc] ||  ||
 * **Task 1: Create a requirements document Resources ** ||  ||   ||
 * > Analyse data and document client requirements **Notes** || [|icad4043a_task1_notes.doc] || Read Me First before attempting the exercises ||
 * > **Exercises** || [|icad4043a_task_1_ex.doc] || Now that you've read the notes, try these activities. ||
 * ** Task 2: Identify alternative solutions ** ||  ||   ||
 * > **Notes** || [|icad4043a_task2_notes.doc] || Read Me First before attempting the exercises ||
 * > **Exercises** || [|icad4043a_task2_activities.doc] || Now that you've read the notes, try these activities. ||
 * **Task 3: Examine alternative solutions against constraints
 * **Task 3: Examine alternative solutions against constraints
 * > **Notes** ||  ||   ||
 * > **Exercises** ||  ||   ||
 * **Task 4: Produce a feasibility report ** ||  ||   ||
 * > **Notes** ||  ||   ||
 * > **Exercises** ||  ||   ||